Returns & Exchanges
At Emmett & Stone Country Sports Ltd, we want you to be completely satisfied with your purchase. If your country attire or footwear isn't quite right, you can return or exchange your items within 28 days of receipt.
Initiate Your Return
Log in to your account or use our guest portal to select the items you wish to return and indicate whether you would like a refund or an exchange.
Package Your Items
Ensure all garments are unworn, in their original condition with tags attached, and safely packed in the original shipping box or suitable alternative.
Ship to Our Warehouse
Affix the provided return label to your package and drop it off at any authorized courier location; please retain your tracking receipt for peace of mind.
Processing and Refund
Once our team inspects your return, we will process your refund or dispatch your exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing